Managed EDI Services
Virtual Logistic's Managed EDI Services
Using Virtual Logistics's managed services, our Professional Services Group becomes a natural extension of your IT department, managing any or all aspects of your EDI integration solution. You the customer determine the scope of our ongoing services to your organization.
Our expert consultants will perform any or all of the following managed services on your behalf:
- Implementation of your EDI integration solution
- Periodic solution review to ensure optimal operations
- Regularly scheduled software maintenance
- Regularly scheduled reporting
- New trading partner implementation and integration
- Day-to-day solution monitoring and maintenance, including:
- Monitoring of error logs and email alerts
- Timely response to any issues that arise
- Maintenance of maps and communications configurations
Managed services are performed remotely by Virtual Logistics, which means that all components of your integration solution, as well as ownership reside with you. Alternatively we can host your EDI solution, our network can host everything on your behalf under our hosted EDI translation services.
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- July 13, 2010
Praise from a Client
One of VL's Clients has kind words for us....Pat Chown, CEO of Foundation, says, “Many other EDI providers get you hooked by quoting a low initial price, and then hitting you with additional charges once you’re already dependant on them. Robin Smith of Virtual was totally upfront about costs. The integration between their solution and our Blue Link EPR system has been seamless, and timely.”